There’s light at the end of the tunnel

We understand that temporary setbacks can be tough both financially and emotionally. The struggle of trying to meet your financial commitments can be a major burden in these times. Don’t despair. We are dedicated to providing assistance if you find yourself facing financial difficulty to help you see that light at the end of the tunnel.

Did you know? You may also be able to seek assistance for the other loan or credit products you have with other financial institutions.

You are entitled to apply for hardship assistance under the National Credit Code. If you are unable reasonably, because of illness, unemployment or other reasonable cause, to meet your obligations under a credit contract you may apply to your credit provider to change the terms of your loan contract. If you are not satisfied with your credit provider’s decision regarding your hardship application, you may apply directly to the relevant court or tribunal in your State or Territory to change the terms of your contract.

More Information

• Things to Consider
• Assistance we can offer
• Applying for Hardship Assistance
• Frequently Asked Questions

Questions?

If you have any questions, please contact us